Help & Support

FAQs

Pre-Sale Questions

We believe that you should do what you do best, and we should do what we do best. As a business owner, you have so many responsibilities and you need people you can trust and count on. This is exactly what our service was built. You can trust and count on us. We have been building and managing websites for 4+ years, we have over 7 years of experience. Stop trying to scrap together a website for your business when it is one of the most important asset you can have. Let us take care of it.

Our pricing is very simple. We DO NOT require an upfront payment, and instead is a monthly service, which is easier to budget. We do require a 12 month commitment, and after that it goes month to month. After 24 months, then you are eligible for a design refresh on your website. Check our Pricing Page for more details about those.

This really all depends on how fast you can respond to our requests. Generally, we can have something launched within a month customized to fit your business.

The primary thing that clients have problems with is writing and providing the content for the new website. We can help with that at an additional cost, if you want.  Let us know.

Absolutely! You own everything that we do for you and can access it anytime.

Nobody can truly say how long it will take for your website to appear at the top of search engine results pages (including people who actually work for Google), however there are a number of factors that can improve your chances. It depends on the search phrase people are using to find your website and the number of other websites that are also available for those search phrases. Building your website on WordPress is a good start as WordPress has some great Search Engine Optimization fundamentals built-in. Creating unique and interesting content on a regular basis for your website is also critical to increase your visibility amongst search engines. Launching your website and then forgetting about it is a surefire way to get lost amongst the noise.

We are happy to talk to more about your search engine strategy if we haven’t already.

If you need to cancel before your 12 month commitment, then we just ask you to pay the remaining months total. 

We absolutely HATE when companies trick you into hidden terms and hidden fees.

We have no hidden fees, no hidden terms. 

You own the website 100% as soon as you complete the 12 month commitment. 

You get full access to the website. 

No way! Email should be handled by either Google Suite or Microsoft Office 365. These platforms offer the best security and deliverability.